Rachel came to us wanting to refresh her existing website, giving it more of an identity as well as a clearer focus for clients both new and returning. The first focus of the project was to build the front end of the website, with one of the key focuses being explaining clearly what Postural Alignment Therapy is and why prospects would benefit from it.

The system allows Rachel to sell spaces for upcoming classes as well as ones that have already been. Rachel is able to load on future classes and take bookings and payments upfront as well as selling classes that have already taken place or are pre-recorded. Once a class is purchased the class is shared privately with the customer, allowing Rachel to continue to generate income from classes after they have taken place.

The website comes complete with a back of house membership area, allowing Rachel to sell memberships to her website. This area houses members only content as well as all previous classes that incentivises recurring monthly revenue over ad hoc purchases.

The new member journey is taken care of automatically through a series of automated emails and specifically designed landing pages. Giving members the best first impression whilst minimising the amount of emails and queries that Rachel has to respond to.

We've been lucky enough to work with a number of Postural Alignment Therapists and Therapists from other disciplines, so we understand the customer journey and how we can support you in moving aspects of your business online. If you'd like to just have a chat with us about how we might be able to help, please get in touch we'd love to speak to you. Even if we don't end up working together, if can be so useful to just bounce ideas off of someone a little bit different!